Can you post your config file?
<?xml version="1.0" encoding="UTF-8"?>
<webpermissions>
<admintokens>
<!-- <token name="adminuser1" token="supersecrettoken" permission_level="0" /> -->
</admintokens>
<permissions>
<permission module="web.map" permission_level="2000" />
<!-- <permission module="web.map" permission_level="1000" /> -->
<!-- <permission module="webapi.getlog" permission_level="0" /> -->
<!-- <permission module="webapi.executeconsolecommand" permission_level="0" /> -->
<!-- <permission module="webapi.getstats" permission_level="1000" /> -->
<!-- <permission module="webapi.getplayersonline" permission_level="1000" /> -->
<!-- <permission module="webapi.getplayerslocation" permission_level="1000" /> -->
<!-- <permission module="webapi.viewallplayers" permission_level="1" /> -->
<!-- <permission module="webapi.getlandclaims" permission_level="1000" /> -->
<!-- <permission module="webapi.viewallclaims" permission_level="1" /> -->
<!-- <permission module="webapi.getplayerinventory" permission_level="1" /> -->
<!-- <permission module="webapi.gethostilelocation" permission_level="1" /> -->
<!-- <permission module="webapi.getanimalslocation" permission_level="1" /> -->
</permissions>
</webpermissions>